Your Privacy Matters
We are committed to protecting your personal information and your right to privacy.
Last updated: October 8, 2025
Quick Overview
Data Protection
Your data is encrypted and securely stored
Your Control
You control what information you share
Transparency
Clear information about data usage
1. Information We Collect
We collect information that you provide directly to us when using PUACP:
- Account Information: Name, email address, college, department, semester, and profile picture
- Profile Data: Bio, interests, and other information you choose to add to your profile
- Content: Posts, comments, uploaded files (PDFs), and other materials you share
- Communication: Messages and interactions with other users and our support team
- Usage Data: Information about how you use our platform, including pages visited and features used
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Connect you with other students from your department and college
- Facilitate content sharing and tutoring services
- Send you notifications about your account and platform updates
- Respond to your questions and provide customer support
- Monitor and analyze platform usage to improve user experience
- Detect, prevent, and address technical issues and fraudulent activity
3. Information Sharing
We do not sell your personal information to third parties.
We may share your information in the following circumstances:
- With Other Users: Your profile information and posted content are visible to other PUACP users
- With Your Consent: We may share information when you explicitly agree to such sharing
- For Legal Reasons: We may disclose information if required by law or to protect our rights
- Service Providers: We work with trusted service providers who help us operate our platform
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of data in transit and at rest
- Secure authentication using industry-standard protocols
- Regular security audits and updates
- Access controls and monitoring systems
- Employee training on data protection
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
5. Your Rights and Choices
You have the following rights:
- Access: Request a copy of your personal data
- Correction: Update or correct your information through your profile settings
- Deletion: Request deletion of your account and associated data
- Data Portability: Request your data in a structured, machine-readable format
- Opt-out: Control notification preferences in your account settings
6. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you signed in to your account
- Remember your preferences
- Analyze platform usage and improve our services
- Provide a personalized experience
You can control cookies through your browser settings, though this may affect platform functionality.
7. Data Retention
We retain your information for as long as your account is active or as needed to provide services. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or regulatory purposes.
8. Children's Privacy
PUACP is designed for university and college students. We do not knowingly collect information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
10. Contact Us
If you have questions about this privacy policy or our data practices, please contact us:
Email: privacy@puacp.edu.pk
Address: Islamabad, Pakistan